The Timer Control Unit (TCU) is the heart of your Big Dipper. It contains the timer and other electrical components that control the grease skimmer wheel, internal heater and other parts. If the TCU isn’t working properly, then neither is your grease interceptor.

We make Timer Control Unit repairs simple. Send us the TCU and we’ll diagnose the problem, then fix it. All without downtime.

No downtime • No service appointments

No-hassle repair

Our repair service is simple. Here's how it works

1. We ship you a free, temporary replacement lid.

The temporary lid will keep your grease interceptor closed and covered. Your Big Dipper will continue to trap grease normally, with no downtime.

2. You ship your assembly back to us for repair.

Use the box the temporary lid came in to send your Timer Control Unit back to us. Our technicians diagnose the problem, tell you how much repairs will be, and fix it. If a new TCU would be better, we’ll let you know.

3. We send you a Timer Control Unit that works. Your Big Dipper continues to remove grease automatically.

You put the Timer Control Unit back on top of the unit and throw away the temporary lid. Your Big Dipper continues to efficiently remove grease from your kitchen wastewater.

START YOUR REPAIR

The Comprehensive DIY Resource for Big Dipper Automatic Grease Trap Users

No-hassle repair

1. We ship you a free, temporary replacement lid.

2. You ship your assembly back to us for repair.

3. We send you a Timer Control Unit that works. Your Big Dipper continues to remove grease automatically.

Still have questions?
Send us an email!

No-hassle repair

1. We ship you a free, temporary replacement lid.

2. You ship your assembly back to us for repair.

3. We send you a Timer Control Unit that works. Your Big Dipper continues to remove grease automatically.

Still have questions? Send us an email!

Still have questions?
Send us an email!